Privacy Policy

PRIVACY POLICY

Effective Date: 01-01-2025

Welcome to Upscalus ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.upscalus.com or use our services.

1. Company Information

Upscalus

Website: www.upscalus.com

Email: hello@upscalus.com

HR Email: hr@upscalus.com

Phone: +91 85888 58101, +91 87967 72909

Registered Offices:

1. Upscalus Complex, F1/12 Bisrakh Sec-01, Greater Noida West – 201318

2. F-02, Rampyare Lal Complex, Jalhupur Rd, Jalhupur, Varanasi – 221104

2. Information We Collect

Personal Information

We may collect:

• Full Name

• Email Address

• Mobile Number

• Company Name

• Business Address

• GST Details (if applicable)

• Billing Information

• Employment Information (for job applicants)

Technical Information

We may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Session Duration

• Referring URLs

Marketing Information

We may collect information submitted through:

• Contact Forms

• Lead Generation Forms

• Newsletter Sign-Ups

• Consultation Requests

• Survey Responses

3. How We Use Your Information

We use your information to:

• Provide our services

• Respond to inquiries

• Process payments and invoices

• Manage client projects

• Improve website performance

• Send service updates

• Deliver marketing communications

• Comply with legal obligations

• Prevent fraud and misuse

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Remember user preferences

• Analyze website traffic

• Improve user experience

• Measure advertising performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Third-Party Services

We may use trusted third-party providers including:

• Google Analytics

• Google Ads

• Meta Ads

• Payment Gateways

• CRM Platforms

• Email Marketing Tools

• Hosting Providers

• Marketplace Integrations

These providers may process data according to their own privacy policies.

6. Data Sharing

We do not sell personal information.

We may share information with:

• Employees and authorized contractors

• Payment processors

• Legal authorities when required by law

• Technology and hosting partners

• Professional advisors such as accountants, auditors, or legal consultants

7. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed as completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

9. Your Rights

Subject to applicable law, you may request:

• Access to your data

• Correction of inaccurate information

• Deletion of your information

• Restriction of processing

• Withdrawal of consent

• Information regarding how your data is used

Requests may be submitted to hello@upscalus.com.

10. Marketing Communications

You may opt out of promotional emails at any time by:

• Clicking the unsubscribe link

• Contacting us directly

Service-related communications may still be sent where necessary.

11. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Job Applicants

Information submitted through careers pages or recruitment forms may be used for:

• Candidate evaluation

• Interview scheduling

• Employment verification

• Future recruitment opportunities

13. International Data Transfers

If information is transferred outside India, we will take reasonable measures to ensure adequate protection and compliance with applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised Effective Date.

15. Contact Us

For privacy-related questions or requests, contact:

Upscalus

Website: www.upscalus.com

Email: hello@upscalus.com

Phone: +91 85888 58101

Address:
Upscalus Complex, F1/12 Bisrakh Sec-01, Greater Noida West – 201318

Email: hello@upscalus.com